To whom it may concern!
I just booked a return SAS ticket to Thailand for me and my girlfriend and since we live in the "IT-era" I choose to travel with e-tickets. Since we're having a lot of slack time in CPH I thought that I'd book transfer hotels for us on our way home. I must say that I am truly surprised when I saw the n.b. stating that passengers travelling with e-tickets can't reserve transfer hotels.
Can you please explain to me, why I'm not able to utilize transfer hotel becuase I choose to travel with e-ticket? Isn't e-tickets the best way to travel, both for me as a customer but also for you as an airport?
I look forward to hearing from you soon, preferably with a reply saying that "Of course you can book tranfer hotel with an e-ticket".
Yours sincerely,
Thomas Nordén
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