2005-12-24

Audi's service sucks (ASS)

I picked my car up from service - they fixed the issue with the door not opening. As soon as I drove away from the shop the right light stopped working. I immediately tried to call Audi to make reservations for a new service. I got connected to the switchboard to tried to reconnect me. I was waiting in cyber space for 20 minutes, and then I hung up. I called the switchboard again, and they tried to reconnect me. I waited for 30 seconds and then I got a busy signal; of course I didn't get routed back to the switchboard. I hung up and called the switchboard again, this time I was quite pissed and I asked them if they don't have some kind of functionality that reroutes the caller back to the switchboard if they don't get a reply or if there is a busy signal? "Yes, you should get connected to the switchboard", she said. Well, I didn't, but that is just what you should expect from Audi I guess. Next car an Audi... ??!

In order to honer the suck ass service of Audi in Sweden I just created this group... Audi's service sucks (ASS)


Feel free to join in...

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